Frequently Asked Questions

SHOPPING INFO

Can you ship worldwide?

Yes, I can ship worldwide!

Is the order tracked?

Yes, the order is tracked. Send me a message after the order for more info.

Can I ask a refund/return/exchange?

Refunds, returns and exchanges are strictly not possible.

How much time will the shipping take?

It depends on each different country. It should be from 2 to 4 weeks.

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BUSINESS INFO

Can I contact you for business inquires?

Yes, sure. Send me an email.

I’m holding an event, can I invite you?

If your event is art/manga/anime related, of course! Send me an email.

I’d like you to review my art tools/tablets/gadgets. Are you open to reviews?

I’m always more than happy to test and review new tools/gadgets. So, feel free to reach out to me.

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ARTIST QUESTIONS

What medium do you use?

Traditional:
∙ Winsor and Newton watercolor and gouaches
∙ Fabriano hot pressed paper 100% cotton paper
∙ Arteza watercolors/acrylics/gouaches/canvas/colored pencils
∙ HIMI gouaches
∙ Paul Rubens watercolors

Digital:
∙ iPad Pro 12.9″ (2020)
∙ XP-Pen Pro Artist 24

Which events will you attend?

I currently only attend events in Italy, you can check my next ones in this page.

Are your commissions open?

Yes! Please check commission page for more info and check my gallery to see art samples.

Can I use your illustrations for personal purposes?

Yes, sure! Feel free to use my art as wallpaper, icons… as long as you credit me and it’s for personal use.